The Hilton, IHG, and Marriott apps were built for the brand — reservations, loyalty, mobile key. They were never built to answer where the gym is at your property. Compass GXP fills the local gap with a fully branded digital guide that lives alongside your existing stack. No conflict. No replacement. No app to download.
They call because the brand app handles loyalty and check-in — but it doesn't tell them where the gym is, when housekeeping comes, or which restaurant nearby is actually good. That's the property layer. And it's all on your front desk right now.
“Our brand app is great for loyalty. It's useless for telling guests that the rooftop pool is closed for maintenance this week.”
Reservations, loyalty, mobile key. The corporate machine running smoothly across thousands of properties.
Local hours, real recommendations, your property's quirks. Currently lives in your front desk team's heads.
A property-specific guide that respects the brand standard and complements the corporate stack — without conflict.
Branded properties already have a stack: a corporate app, a PMS, messaging tools your team actually uses. Compass slides in alongside all of it. No conflicts. No procurement gauntlet. No IT sign-off marathon.
Your guests don't download anything. Compass loads instantly via QR or NFC. Your corporate app stays the brand experience for chain-level functions.
Compass is a content layer, not a system of record. Doesn't touch your PMS, doesn't require IT integration. Your tech stack stays exactly where it is.
SMS, WhatsApp, your existing front desk messaging tool. Guest taps a category, they reach your team. No new platform, no new login.
Built fully to your property's brand standards. Colors, fonts, tone of voice. Your corporate brand team will recognize it as on-brand the moment they see it.
Branded GMs aren't looking for another platform to manage. You're looking for fewer phone calls, less corporate friction, and a way to capture what your team knows. Compass delivers all three.
When the same six questions come at every shift, that's hours per week your team isn't on the floor. Compass captures the answers once and serves them instantly. The phone rings less. Guests get answers faster.
Compass is a property-level tool, not an enterprise contract. Most franchise GMs make this call within their own approval limits. No corporate signoff. No procurement queue.
Your night manager knows the best Cuban place at 11pm. Your housekeeping team knows which rooms have the best views. Compass turns that institutional knowledge into a permanent guest asset.
You provide the property knowledge. We handle the build. Most branded properties go from first call to launched guide in under a month — without IT, without procurement, without a corporate permission slip.
What guests ask your front desk. Your local recommendations. Your property's quirks and policies. We do the heavy lifting from there.
To your property's brand standards. We coordinate with your brand team if needed. Three editor accounts go to your team for ongoing updates.
QR codes in-room, NFC at the desk, SMS link at booking confirmation. Compass complements your existing brand stack from day one.
“I run overnight at a branded property. The brand app is great — for what it does. It just doesn't tell my guests where the gym is, or that the rooftop is closed for maintenance, or which restaurant nearby is actually good. Compass fills that gap without fighting your stack.”
No corporate hedging. Real answers to the questions every franchise GM brings to the call.
Compass is a property-level tool, not an enterprise contract. Most franchise GMs make this call within their own approval limits. No corporate procurement, no enterprise IT review. We move at the speed of your property.
No. Compass is a guest-facing content layer that loads on the guest's phone via QR or SMS — no app to download. Your corporate brand app continues to handle reservations, loyalty, and mobile key. Compass handles the property layer that's currently on your front desk team's shoulders.
No PMS integration. No new platform for your team to learn. Compass connects to the SMS or WhatsApp tool you already use at the desk. If your team can edit a Google Doc, they can update Compass. If your front desk has a phone, you have what you need.
Compass is built fully to your property's brand standards — colors, fonts, photography, tone of voice. Your corporate brand team will recognize it as on-brand the moment they see it. If they want to review before launch, we'll work directly with them. We've done it before.
No. Compass is a one-time setup fee plus a monthly hosting and service fee. Cancel with 30 days' notice — no annual contract, no penalty. We earn your business each month.
Twenty minutes. We walk you through a live Compass for a branded property like yours, talk through what your guide would look like, and answer pricing questions. It's a conversation between operators — not a sales pitch.
See your own property in a Compass GXP guide on a 15-minute demo. No long setup, no commitment — just a real walk-through with the founder, built around your operational reality.