Guests don't have to wait in line or call just to ask simple questions. They love how easy it is, and it takes a lot of pressure off the team.
From hospitality technology to custom web development — we create digital tools that get out of the way and let people focus on what matters.
Compass Tech Labs was founded by an active hospitality professional with nearly a decade of front-of-house experience at hotels across Boston. We know what it feels like when technology fails the people it's supposed to serve — and we build to fix that.
Whether it's a hotel guest looking for answers at midnight or a small business owner who needs a website that actually represents them — we build digital experiences that make their lives simpler. That's the only goal.
Two areas, one approach: build digital experiences that are clear, fast, and easy to use — whether that's a guest guide for a hotel or a website for a local business.
Compass GXP is a branded digital guest guide delivered by QR code, NFC, or SMS. Guests get instant answers. Your team gets their time back. No app, no login, no friction.
Learn moreCustom websites built around how your customers actually think and move. Clean, fast, and designed to represent your business with confidence — nothing generic, nothing off the shelf.
Learn moreA decade behind the front desk. We know where technology fails real people — and we build specifically to fix those gaps, not to impress a design jury.
If the person using it has to think about it, we haven't done our job. Every decision we make is in service of making the end experience feel effortless.
Rooted in a city that moves fast and expects results. We work with urgency, communicate clearly, and stand behind everything we ship.
We don't hand you something and disappear. What we build is meant to last and grow — and we're here when it needs to evolve.
Every project starts with a one-time development fee to build and launch your experience — then a simple monthly fee covers hosting, maintenance, and ongoing support.
Your experience, built from scratch. Includes discovery, design, build, and launch — everything needed to go live.
One-time fee — scoped per project based on complexity.
Your experience stays live, fast, and maintained. We handle the infrastructure so you never have to think about it.
Ongoing monthly fee — no hidden costs.
Real words from hotel managers, general managers, and front-of-house teams using Compass GXP every day.
Guests don't have to wait in line or call just to ask simple questions. They love how easy it is, and it takes a lot of pressure off the team.
It's one of those things you don't realize you need until you have it. Guests use it all the time, and it makes their stay smoother — for them and for us.
Guests tell us all the time how helpful it is. They don't have to search through emails or call down just to find restaurant hours or Wi-Fi info.
Housekeeping gets a lot of questions. With Compass GXP, guests find answers themselves and my team can communicate faster when needed.
Whether you're in hospitality and want to see what Compass GXP can do, or you need a custom website built from scratch — we'd love to hear about it. Small team, real conversations.